Mark Britton Jones has a career that spans more than 30 years in hospitality, airlines, and travel & tourism, which underpins the commercial know-how for the hotel sector. Having trained and worked in hotels from his early professional life, and covering all areas of hotel management and customer service, Britton Jones brings hospitality experience from the front line up to an executive level. This deep understanding of the industry has been advanced further after gaining an Executive MBA in Hospitality & Service Industries Management from Glion International of Higher Education.
Mark has worked as an independent consultant offering business development services within the hospitality and luxury sectors since 2012. He has been a consultant lecturer at Glion Institute of Higher Education, London, since 2014 and has delivered courses covering Luxury Brand Management, Marketing, Leadership and Intercultural Management, Conference & Event Management, New Product Development and Innovation, Operations Services, Capstone Business Projects, and Thesis supervision.